Contact Us / FAQ

Quoting and Discounting


You can quickly build a quote from the Quick Quote / Order Online page. If you complete the form and click "create quote", you will receive a quote within 2-3 minutes if located in the United States or Canada.


Volume discounting will automatically apply as items are added to your quote or shopping cart.



Orders under $5,000 may be placed online with a credit card and are subject to sales tax. Orders over $5,000 must be placed by email with a Purchase Order. Please see below.

Purchase Order:

Please create a quote to send with your Purchase Order by email to and include a copy of your Tax Exemption letter if applicable.


If mailing is required, please send a copy of your purchase order to:

Flyleaf Publishing

P.O. Box 3

Lyme, NH 03768

International orders:

Canadian and Australian customers can place an order online using a credit card or purchase order. Quoting and prepayment for international orders to all countries other than Canada and Australia is required. Please email us at with your ship-to address and a list of items and quantities.


Please note that international customers are responsible for all import fees, which may include duties and taxes. We recommend partnering with a brokerage service for clearance.


It is our goal to ship orders within 3-5 days of receipt.

Return policy:

A return authorization is required for all materials to be returned. 30-day money back guarantee is honored if materials are returned in resale condition, which means they are being returned in perfect working order, secured in their original packaging, and free of cosmetic imperfections or damage of any kind. If your returned materials are not received in the condition described above, please be aware that you will not receive your money back.

Customers are responsible for arranging and paying for return shipping. Returns exceeding $5,000 will be subject to a 20% restocking fee of the total price paid for all returned items. The return authorization form required to initiate your return can be found here.

Contact Us

We can give the quickest service when you email the correct department. Please review the departments below to contact us.


For questions about new or existing orders, please email For questions about ways to place an order, see the Ordering section of this page.

Need a W-9 or Sole Source Letter?

For a W-9, please email

For a Sole Source Provider Certification letter, please click here.

Billing and Invoicing:

To receive a copy of your invoice, or for other billing questions, please email

Product Information and Support:

For questions about our products, please email: